All sales are final. All events are rain or shine, unless otherwise noted, but may be canceled due to dangerous conditions. All artists, dates, times, and locations are subject to change without notice. No refunds are issued due to a performer or attraction being removed from a festival lineup.

A ticket/wristband is required for children ages 3 and up.  Any children 2 years and under are permitted to sit in an adult’s lap.

Bags and purses will not be permitted. Wallet-size clutches no larger than 4.5” x 6.5” will be permitted. Medical bags and parenting bags are also permitted. All permitted bags are subject to security inspection.

Non-professional, non-flash still photography is permitted at most events (cell phones, disposable, digital, or 35mm cameras with no interchangeable or telephoto lens). However, for some events, at the request of the artist/performer/team, cameras of any type may be prohibited. Video cameras, iPads, selfie sticks, audio recording devices, monopods, tripods, Go-Pros, and cameras with telephoto or interchangeable lenses (professional photography equipment) are not permitted inside at any time. Video recording on any device and/or flash photography is prohibited at all times. This policy will be strictly enforced and management reserves the right to deny any electronic device at their discretion.

Restrictions on the use of still and video cameras vary by event. The event producer determines this policy.

All Guests must maintain reasonable and appropriate behavior at all times. Guests using offensive language or engaging in disorderly conduct may be ejected from the facility and may be subject to arrest. Ejected guests will not receive a refund for their tickets or be compensated in any way for their loss. Disturbances include, but are not limited to, the following:

Standing on chairs
Placing children on shoulders
Drunk and disorderly conduct
Fighting or challenging others to fight
“Mooning” or exposing private body parts
Interference with or delay of the game/event
Violation of Xtreme Events LLC’s event policies and Code of Conduct
Violation of the local, state, and federal laws and statues
Igniting and display of flames, i.e., lighters/matches in the facility
Attempting to enter the field of play, court, rink, stage, or backstage areas without permission
Throwing, discharging, or launching any liquid substance or objects
Willfully and maliciously disturbing another guest/employee with loud and unreasonable noise
Using profanity and/or offensive words, which are likely to provoke a violent reaction from others Taunting or using offensive language against the players, referees, employees, or performers

For safety reasons, patrons may be refused entry if they are in possession of prohibited items including, but not limited to:

Alcoholic beverages/illegal drugs
Food and drinks
Drones
Cameras: no professional/flash photography, tripods, or monopods
Video recorders and audio recorders
Glass, plastic, metal containers and flasks
Fireworks/flares
Laser pointers
Umbrella
Coolers (hard/soft side)
Knives
Weapons of any kind
Baby seats or carriers
Artificial noise makers (air horns, drums, whistles)
Glitter/confetti
Balloons, glow sticks, frisbees, permanent markers, spray paint, streamers
Beach balls
Parcels or packages
Inflatables
Brooms
Pamphlets, product samples
Skateboards, rollerblades, bicycles, helmets
Laptop/Tablet computers, 2-way radios, flashlights
Backpacks
Bags
Any other items deemed dangerous and/or inappropriate

The guest must throw the prohibited item in the trash or return the item to his/her vehicle.

Emergencies
Should you need immediate emergency assistance, please notify the nearest event staff, security personnel, or police officer. Guests are encouraged to report safety issues and concerns to a nearby staff member.

In the event of a serious emergency at the venue, all event staff, event security, local police and other public safety response agencies are ready and available to assist guests, including guests with disabilities. Pertinent information regarding the emergency situation and evacuation procedures will be provided over the public address system. Guests must comply with all emergency instructions including instructions on how to evacuate the building or how to take shelter.

Lost and Found
Xtreme Events LLC, George H. Henderson Expo Center or its vendor cannot be held responsible for lost or damaged items.

Lost Children and Guests
Parents looking for a lost child should check with the nearest event staff member. For safety reasons, the event staff or venue staff is unable to make facility wide announcements for lost children and guests.

Xtreme Events LLC is the sole host of the event and has no affiliation with the city of Lufkin or its partners. The George H Henderson Expo Center is the location of the event and has provided rental of the property only.